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Ruth Stalker-Firth

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Ruth Stalker-Firth

Tag: usability

September 26, 2025 Musings

The UX of TfL’s Blackwall Tunnel: Deceptive patterns and Technical Debts (1)

My trip through the Blackwall Tunnel cost me £90 all because of bad UX.

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June 16, 2025 Musings

Retiring my HCI course

Now it’s a bit of a monster, like HCI itself, it’s a Frankenstein made up of different domains, with no core competencies, and comes in at five-and-a-half hours long.

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June 7, 2025 Musings

The phenomena of computing (3)

As humans increase their dependency on computers, the phenomena around interactive systems, and those not so interactive ones of which AI is currently a fan, I am looking at you ChatGPT, will only increase.

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April 18, 2025 Musings

The phenomena surrounding interactive computing systems (1)

Recently, I have had a couple of experiences both as a consultant and as a user which have really brought into focus the idea of that major phenomena. Phenomena means experience: The experiences we have when we are designing/ using software.

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March 1, 2025 Musings

Bacon on Ice-cream: McDonald’s drive-thru AI

One story which stands out in and amongst the hype is, how fast-food chain McDonald’s withdrew its AI from the drive-thru. In this talk I will explore exactly what happened.

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